PRIVACY POLICY
This Privacy Policy describes how The Supreme Industries Ltd. (hereinafter referred to as “Supreme”, “we”, “us” or “our”) collects, receives, uses, stores, processes, discloses and protects information obtained from users of www.supreme.co.in and/or any other websites, applications, digital platforms, social media pages or online services operated by Supreme (collectively referred to as the “Platform”).
By accessing or using the Platform, submitting information through any enquiry, registration or contact form, communicating with us, or otherwise interacting with us including through enquiry forms, registrations, subscriptions, marketing communications, customer relationship management systems (CRM) i.e., Zoho and digital campaigns, you acknowledge that you have read and understood this Privacy Policy.
You may note that:
- providing information to us is your choice;
- you can choose to have the Personal Information provided by you deleted by requesting the same to us at info@supreme.co.in
- you always have the ability to opt-out of receiving communications from us by unsubscribing or by requesting the same to us at info@supreme.co.in
Information We Collect
THE SUPREME INDUSTRIES LIMITED may collect personal and non-personal information from users who voluntarily interact with the Website, including through enquiry forms, contact forms, career-related forms, email communications, subscriptions, social media interactions, and other channels made available on the website. Depending upon the nature of the interaction and the purpose for which information is provided, we may collect the following categories of personal information.
Personal Information
We may collect personal information including, but not limited to:
- Basic details such as Name, Phone Number, Email Address, Communication or Permanent Address, your social media profile, your gender, your age, other information related to your online behaviour.
- Demographic details such as gender, city, PIN code or nearest location.
- Any other information voluntarily provided by the user through the Platform.
Business Information
Where users interact with us in a commercial, dealer, distributor, supplier, contractor or business capacity, we may collect information relating to the user's organization, business profile, business requirements, products of interest and other information relevant to evaluating, managing or supporting such business relationship.
Technical and Usage Information
We may automatically collect certain technical and usage-related information when users access or interact with the Platform, including:
- IP address;
- Browser type and browser settings;
- Device information;
- Operating system;
- Usage logs and server logs;
- Cookies and similar tracking technologies; and
- Information relating to user interaction with the Platform.
Information Collected Through User Interactions
The categories of information described above may be collected when users:
- Submit enquiries, requests for quotations or contact forms;
- Purchase products or services through the Platform;
- Subscribe to newsletters, updates or other communications;
- Download brochures, catalogues, technical documents or other materials;
- Provide feedback, reviews or survey responses;
- Contact Supreme through email, telephone, social media platforms or messaging services;
- Participate in promotional activities, campaigns, events or customer engagement initiatives; or
- Otherwise interact with the Platform or our products and services
Users may visit the Platform anonymously. Personal information will be collected only where users voluntarily provide such information. Users may choose not to provide personal information, although doing so may limit access to certain features, services or communications available through the Platform.
How Personal Information Is Used
THE SUPREME INDUSTRIES LIMITED may collect, store, process and use personal information for legitimate business, operational, administrative, marketing and customer relationship purposes, including the following:
- To provide users with access to information, products, services and features available through the Platform;
- To process and respond to enquiries, requests, feedback, complaints and other communications received from users;
- To provide information regarding Supreme's products, services, business divisions, events, promotions, technical updates and other offerings that may be relevant to users;
- To communicate with users regarding their enquiries, transactions, requests or ongoing business relationships with Supreme;
- To maintain and manage customer, dealer, distributor, supplier and prospective customer records, including through customer relationship management systems and related business tools;
- To send newsletters, product information, marketing communications, promotional materials, surveys, customer engagement communications and awareness campaigns relating to Supreme's products, services and business activities;
- To provide information regarding products, services and business offerings that may be relevant based on a user's enquiry, interests, business requirements or previous interactions with Supreme;
- To improve the functionality, security, performance and user experience of the Platform;
- To analyse user behaviour, trends and preferences for business planning, market research, product development and service improvement purposes;
- To detect, prevent and investigate fraud, security incidents, unauthorized activities or violations of applicable laws or policies;
- To comply with legal, regulatory, contractual and internal compliance requirements; and
- To carry out any other purpose for which the information was provided or which is otherwise disclosed to the user at the time of collection.
The personal information collected by THE SUPREME INDUSTRIES LIMITED may also be used to maintain customer relationships, manage enquiry databases, conduct product awareness initiatives and facilitate communications relating to various products, services and business divisions of the Company, subject to applicable law and the user's communication preferences.
Marketing and Promotional Communications
Where users submit enquiries by providing their mobile number and email id and consent to receive, request information, subscribe to communications, participate in promotional activities or otherwise provide their contact details through the Platform, THE SUPREME INDUSTRIES LIMITED may send notifications, responses to enquires, marketing communications, newsletters, product information, technical information, promotional offers, product launches, event invitations and other business-related communications through email, SMS, WhatsApp, telephone calls, instant messaging platforms, social media messaging services or similar communication platforms.
THE SUPREME INDUSTRIES LIMITED may also provide information regarding products, services and business offerings that may be relevant to a user's interests, enquiries or previous interactions with the Company.
Users may opt out of receiving marketing or promotional communications at any time by following the unsubscribe instructions contained in such communications, replying “STOP” where applicable or by contacting us at connect@supreme.co.in. Withdrawal of consent or opting out from marketing communications will not affect the lawfulness of any processing carried out prior to such withdrawal or opt-out.
Protection of Your Information
THE SUPREME INDUSTRIES LIMITED maintains reasonable technical, administrative and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.
We implement appropriate data collection, storage, processing and security practices and seek to ensure that personal information is accessible only to authorized personnel, service providers and business partners who require such access for legitimate business purposes.
While we endeavor to use commercially reasonable safeguards to protect personal information, no method of transmission over the internet, electronic storage system or information security measure can be guaranteed to be completely secure. Accordingly, THE SUPREME INDUSTRIES LIMITED cannot guarantee the absolute security of any information transmitted to or stored by us.
Storage and Disclosure of Personal Information
THE SUPREME INDUSTRIES LIMITED may store personal information on its own systems or through trusted third-party service providers engaged for legitimate business purposes. Personal information may be processed, stored and managed using customer relationship management (CRM) systems (including platforms such as Zoho CRM or any other equivalent CRM solution), cloud-based platforms, email marketing platforms, marketing services providers, business support vendors, communication tools, analytics services, automation software and other business support technologies utilized by the Company from time to time.
We may disclose or share personal information in the following circumstances:
- With service providers, technology partners, customer relationship management (CRM) platforms, communication service providers, analytics providers, cloud service providers, marketing service providers and other business support vendors engaged by THE SUPREME INDUSTRIES LIMITED for purposes consistent with this Privacy Policy;
- With dealers, distributors, affiliates, group entities, business partners and authorized representatives where such disclosure is necessary to respond to enquiries, provide products or services, manage business relationships or support legitimate business operations;
- With governmental authorities, regulatory bodies, law enforcement agencies, courts, tribunals or other persons where disclosure is required by applicable law, legal process, regulatory requirement or governmental request;
- In connection with the investigation, prevention or reporting of suspected fraud, illegal activities, security incidents or violations of applicable laws;
- In connection with any merger, acquisition, corporate restructuring, transfer of assets or similar business transaction involving THE SUPREME INDUSTRIES LIMITED; or
- Where the user has otherwise consented to such disclosure or where disclosure is otherwise permitted under applicable law.
We may also share aggregated, anonymized or statistical information that does not identify any individual user with business partners, service providers, advertisers or other third parties for business, research, analytical or operational purposes.
THE SUPREME INDUSTRIES LIMITED does not sell personal information to third parties.
All third-party recipients authorized to process personal information on behalf of THE SUPREME INDUSTRIES LIMITED are expected to process such information only for authorized purposes and in accordance with applicable contractual, confidentiality and security obligations.
For How Long Your Personal Information Is Stored
THE SUPREME INDUSTRIES LIMITED will retain personal information only for as long as is reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, maintaining customer and business relationships, providing products and services, conducting legitimate business operations, complying with legal and regulatory obligations, resolving disputes, enforcing agreements and maintaining appropriate business records.
Where personal information is no longer required for the purposes for which it was collected, or where retention is no longer required by applicable law, regulation or legitimate business necessity, THE SUPREME INDUSTRIES LIMITED may delete, anonymize or otherwise securely dispose of such information in accordance with its internal policies and practices.
Third-Party Websites and Information
For the convenience of users, the Platform may contain links to third-party websites, applications, social media platforms, marketplaces, service providers, business partners and other online resources that are not owned, operated or controlled by THE SUPREME INDUSTRIES LIMITED.
THE SUPREME INDUSTRIES LIMITED does not control and is not responsible for the content, privacy practices, security measures, policies or activities of any such third-party websites or services. Access to and use of such third-party platforms is entirely at the user's discretion and shall be governed by the terms of use, privacy policies and other applicable policies of the respective third parties. Users are advised to review such policies before providing any personal information or engaging in any transaction with such third parties.
The inclusion of any link, reference or third-party content on the Platform does not constitute an endorsement, recommendation or approval by THE SUPREME INDUSTRIES LIMITED of any third-party website, service, product or representation.
Information relating to THE SUPREME INDUSTRIES LIMITED, its products, product images, specifications, pricing, availability or services that may appear on third-party websites, social media platforms, aggregator portals, publications, trade journals, instant messaging platforms or other online or offline media may be modified, updated or published without our knowledge and may not always reflect the most current information.
Accordingly, THE SUPREME INDUSTRIES LIMITED does not warrant, verify, endorse or assume responsibility for the accuracy, completeness, reliability or currency of any information concerning the Company or its products that is published or disseminated by any third party. Users should independently verify such information through official channels before relying upon it.
It is hereby made clear that no information derived from such third-party shall be treated as accurate and THE SUPREME INDUSTRIES LIMITED shall not be responsible for the same in any manner whatsoever.
Your Acceptance of These Terms
By using this site, you signify your acceptance of this policy and the terms of use posted on the site, which you are advised to read and acquaint yourself with. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Queries and Complaints
Should you have any questions about our Privacy Policy or approach to data privacy, or wish to exercise your rights, we invite you to contact info@supreme.co.in
How Frequently We Update This Policy?
We may change or update this Privacy Policy from time to time by posting a new privacy policy on this website. Please keep checking this policy occasionally so that you are aware of any changes.
The last version of the policy was last updated on 07/07/2026